PS review for Accelerated Services LLC

Complete Review details by PS
  • Posted By :   
  • Posted On :   
  • Posted From :   Colorado
  • Review Title :   Dishonest/Fraud/Criminals
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   322186
  • Origin :   Connecticut
  • Pickup :   On Time
  • Destination :   Colorado
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

First time using Accelerated Auto Transportation and the last time. They state they are honest and trustworthy and a 5 star transportation company. Based on our experience. they are dishonest, deceitful, and take part in criminal activity. They require payment up front and I can now see why they do. Our car was purchased in CT. and we got a recommendation from our local Toyota dealer(who I will be speaking to). Everything seemed to be going according to plan until the delivery truck showed up a day late. The driver unloaded the 4Runner and I did my noteworthy 360 degree inspection. Everything looked good until I remember my dad telling me to check the miles. As soon as I checked the miles on the 4Runner, I had to do a double take. There was an overage of almost 700 miles on the 4Runner. The driver stated that he had to drive our 4Runner from Penn. to Ohio and back to pick up a part for his truck. I flatly told him that he took our new 4Runner on a joy ride and that was complete BS. I stated what he did was criminal. I never authorized him to drive our car except to move it during loading and unloading. I have no idea what he was doing with our 4Runner, but I will not tolerate crooked behavior. He offered me $100.00 plus a full tank of gas for his wrong doing. I told him I wanted a copy of the order sheet and he refused unless I signed the order sheet. I stated I wasn't going to sign and he stated I would not get a copy of the order form. I attempted to take photos of his truck and he and his co-worker threatened me if I continued. He than got back in his truck and took off out of the parking lot at a high rate of speed. Luckily, I got plenty of photos of his truck. All I can say is don't use Accelerated Auto Transportation, they don't care about their customers and don't understand the need to have decent drivers that don't threaten their customers with violence for criminal actions that they did with their customers car in their possession.

Rebuttal for this comment
Title    :     reply to original posting
Rebuttal    :     I would like to state that Accelerated Auto Transport made everything right and I would definitely use them again for an auto transport. I appreciate all the efforts by Terry at Accelerated Auto Transport to make things right. I would recommend them to family and friends if they ever needed a car transported.
Posted By     :      PS
Date               :     03-05-2013

Total Review for Accelerated Services LLC  : 10      View All