Scott review for Abdul's Towing

Complete Review details by Scott
  • Posted By :   
  • Posted On :   
  • Posted From :   Florida
  • Review Title :   These guys are terrible
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   A564643
  • Origin :   Montana
  • Pickup :   On Time
  • Destination :   Florida
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   NA
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

****Beware of ever accepting Abdul's Towing as a shipper***** They were a nightmare! I booked this job on Thursday 05-27-10. I spoke to truck driver Ken personally on Friday 05-28-10 and he assured me that he was picking up my vehicle at the Chevy dealership in Montana on Saturday 05-29-10 and would have it to me in Naples Florida by Saturday 06-05-10. His exact words were, I'll drive straight through and I will definitely have it there by Saturday. On Wednesday 06-02-10 I contacted driver Ken to ask how things were going. He said fine and he would have the vehicle to me by Saturday or Sunday. I reminded him that I was going to Tampa on Sunday morning and needed the car on Saturday. Ken asked me why I was going to Tampa and I told him that I do not see how that is any of his business, but if he must know, I am taking my son to college orientation. Ken said, well then I will have to get it to you on Saturday, but it might be late. I told Ken that would work out great, because I wanted to work overtime Saturday during the day. I told Ken I would call him on Friday night (06-04) to confirm. Friday, Saturday and Sunday, Ken never answered his cell phone, presumably he has caller ID. Monday (06-07) I spoke to the owner of Abdul's towing (he didnt answer his phone over the weekend either). He was very rude and put me on hold every 30 seconds and eventually the phone disconecctd while I was on hold. He asked if I expected Ken to put the vehicle on a plane and fly it to me and said that there are laws that prevent his drivers from driving 24 hours a day. I informed him that I am a police officer and know the laws, I know it does not take 9 days to drive from Montana to Florida. If they couldn't make it on time they should not have promised to get there on time. I next spoke to Ken who said that he had been stuck in Jacksonville Floridasince Friday and not answering his phone was his way of dealing with all of the angry people who's cars he had not delivered. Ken promised I

Total Review for Abdul's Towing  : 5      View All