DM review for AAA All-Star Discount Auto Transporters

Complete Review details by DM
  • Posted By :   
  • Posted On :   
  • Posted From :   Texas
  • Review Title :   Do Not Use This Company!
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   59530-PG
  • Origin :   Connecticut
  • Pickup :   Never
  • Destination :   Texas
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

DO NOT USE THIS AUTO SHIPPING COMPANY!! This is the most unprofessional company I have ever done business with. Paul Baldwin who is the owner of this company is the rudest, most insulting, slimiest individual. You will see this if you review comments on this site as well as on BBB which they have a rating of an F! Not surprising. I should have done more research on them. I learned my lesson so use my experience and DO NOT use them!!! Paul is a also a thief who took my $199.00 deposit plus double billed my credit card and still has not provided me a credit. I have filed a complaint with my bank and with BBB. They quote you the lowest price but then what happens is no carriers want to pick up your car because the COD is too low so it sits on the carrier list for weeks and he makes off with your deposit. When trying to get an update from him, he hung on me at least 4 times, called me names, said I don't understand this business which like most people that are shipping their personal cars don't. Now Paul will probably reply to this posting and say that I double booked which I did not. I gave them the benefit of the doubt but he could not fulfill. When I called to cancel when he could not provide me an update on my shipping date or when I would get picked up, he said well I just found a courier for you which is complete BS. He said fine, I am keeping your deposit and hung up on me again. BTW - No other shipper will keep your deposit if you cancel. I ended up paying a little more but got a company that took care of my shipping needs and was very professional. I am going to be filing complaints against this AAA Discount Auto Transport in every on-line posting that I can find.

Total Review for AAA All-Star Discount Auto Transporters  : 36      View All