Capitol Auto Transport - Review

I arranged vehicle shipping for relocation and was pleased with how professionally the process was handled. Scheduling was flexible, and pickup was completed on time without complications. The driver inspected my vehicle carefully and ensured it was secured properly before transport. Throughout the journey, I received helpful updates that kept me informed and reassured. Delivery occurred within the promised window, and the vehicle arrived in excellent condition. Pricing was transparent and aligned with the initial agreement. There were no surprise fees or last minute changes. The overall experience reflected strong organization and customer care. The team demonstrated reliability and clear communication at every stage. This service made vehicle shipping far less stressful than expected. I would recommend it to others seeking dependable transportation handled with care.  (more)

My experience shipping my vehicle was smooth and reassuring from start to finish. The customer support staff explained each step clearly and provided a realistic delivery estimate. Pickup was scheduled quickly, and the driver arrived on time with all required documentation. The vehicle was inspected carefully and secured properly before departure. Throughout transit, communication remained consistent and informative, which helped ease any concerns. Delivery occurred within the expected window, and my car arrived without damage. The pricing matched the original quote exactly, with no hidden fees. The overall process felt well managed and professional. The service demonstrated accountability and respect for customer concerns. I appreciated the transparency and organization shown throughout the shipment. I would recommend this auto transport service to anyone looking for a dependable and stress free experience.  (more)

Capitol Auto Transport provided consistent and reliable service when I needed my vehicle shipped for relocation. The booking process was simple, and the customer service team explained every detail clearly. Pickup was scheduled promptly, and the driver arrived exactly as agreed. My vehicle was inspected carefully and secured properly before transport. During the journey, I received regular updates that kept me informed. Delivery was completed on time, and my car arrived without any issues. The final price matched the original quote, with no hidden charges. Capitol Auto Transport demonstrated honesty, professionalism, and strong organization throughout the process. Their dependable service removed the uncertainty often associated with auto transport. I would confidently choose their service again and recommend them to others seeking trustworthy vehicle shipping.  (more)

Capitol Auto Transport made my vehicle relocation process stress free and efficient. Their customer support team was knowledgeable and answered all of my questions thoroughly. Pickup was arranged quickly, and the driver arrived on schedule with professional documentation. My vehicle was inspected carefully before loading, and the process felt secure and well managed. During transit, I received updates that allowed me to plan confidently for delivery. The car arrived within the promised timeframe and in excellent condition. The final cost matched the quote provided, with no additional fees. I appreciated the honesty and reliability demonstrated throughout the shipment. Capitol Auto Transport showed strong attention to detail and customer satisfaction. Their organized approach eliminated uncertainty and delays. I would gladly use their service again and recommend them to anyone needing dependable auto transportation.  (more)

Capitol Auto Transport delivered a well organized and dependable vehicle shipping experience when I relocated for employment. The booking process was simple, and the representative provided accurate information regarding pricing, insurance, and estimated delivery. Pickup was scheduled promptly, and the driver arrived exactly on time. The inspection process was thorough and clearly documented. Throughout the transportation period, I received timely updates that allowed me to track progress without concern. Delivery was completed within the agreed timeframe, and my vehicle arrived in the same condition as it was picked up. What I appreciated most was the consistency in communication and the absence of unexpected charges. Every step was handled professionally and efficiently. Capitol Auto Transport demonstrated reliability and accountability throughout the entire process. This experience removed much of the stress associated with vehicle relocation. I would confidently recommend their services to anyone looking for a trustworthy auto transport provider.  (more)

Capitol Auto Transport provided professional and timely service when I needed to ship my vehicle for an international relocation. Their representatives explained the entire process clearly and helped coordinate the pickup schedule. The driver arrived on time and conducted a careful inspection before loading my vehicle. During transit, I received regular updates that kept me informed. Delivery was completed within the estimated window, and my car arrived without any damage. The pricing was fair and transparent, with no unexpected charges. I appreciated the professionalism and attention to detail shown by both the customer service team and the driver. Capitol Auto Transport made the process straightforward and stress free. I would recommend their services to anyone looking for reliable vehicle transportation handled by an experienced team.  (more)

My experience with Capitol Auto Transport was positive from beginning to end. I needed my vehicle transported for a relocation and wanted a company that communicated clearly. Their staff answered every question patiently and provided a realistic delivery window. Pickup occurred on schedule, and the driver handled my vehicle with care during inspection and loading. I appreciated receiving updates throughout the transport process, which kept me informed and reassured. Delivery was completed on time, and my car arrived in excellent condition. The cost was reasonable and matched the initial quote without any hidden charges. Capitol Auto Transport demonstrated honesty and professionalism at every step. The entire process felt organized and reliable. I would recommend their service to anyone looking for dependable auto shipping without unnecessary stress or confusion.  (more)

Capitol Auto Transport exceeded my expectations while shipping my vehicle for a long distance move. The customer service staff was knowledgeable and answered all my concerns clearly and honestly. Pickup was arranged quickly and the driver arrived exactly on schedule. My vehicle was inspected carefully and secured properly before transport. Throughout the journey, I received timely updates that kept me informed and confident. Delivery occurred within the estimated timeframe and my car arrived in perfect condition. The pricing was fair and there were no unexpected charges. Capitol Auto Transport demonstrated professionalism, reliability, and attention to detail throughout the entire process. Their organized approach made the experience smooth and stress free. I would absolutely use their service again and recommend them to anyone needing dependable vehicle transportation.  (more)

After comparing several transport companies, I selected Capitol Auto Transport for shipping my vehicle across multiple states. The customer support team explained the entire procedure clearly and set realistic expectations. Pickup occurred exactly as scheduled, and the driver conducted a thorough inspection before loading my car. During transit, communication remained consistent and professional, which helped ease any concerns. I appreciated receiving updates without needing to follow up repeatedly. Delivery was completed within the promised window, and my vehicle arrived without a single issue. The pricing was fair and matched the original quote. There were no unexpected charges or delays. Capitol Auto Transport demonstrated strong organizational skills and reliability throughout the process. Their attention to detail and commitment to customer satisfaction made this a positive experience. I would confidently recommend their services to anyone looking for trustworthy auto shipping.  (more)

Capitol Auto Transport provided a dependable solution when I needed to move my vehicle across state lines for work relocation. From the first phone conversation, their representative explained the entire shipping process clearly, including pricing, insurance coverage, and expected delivery timelines. The pickup was scheduled quickly and the driver arrived exactly as promised. My vehicle was carefully inspected, documented, and secured before loading. During transit, I received consistent updates that kept me informed and confident about the progress. Delivery occurred within the estimated timeframe and the car arrived in the same condition it was picked up. I appreciated the honesty in communication and the absence of hidden charges. Every interaction felt professional and respectful. Capitol Auto Transport handled my vehicle responsibly and treated it as a priority shipment. The overall experience was stress free, organized, and efficient. I would confidently recommend their services to anyone seeking reliable auto transportation.  (more)

The car move was well-executed and organized. The driver arrived on time, conducted a thorough inspection, and loaded the vehicle securely for the journey. I received consistent updates during transit, which provided reassurance and allowed me to track progress accurately. Minor traffic delays were communicated clearly, and delivery in Georgia was handled smoothly. The vehicle arrived in excellent condition with no scratches or damage. The unloading process was efficient, and all paperwork was completed correctly. The experience was dependable, professional, and stress-free, leaving me confident that my vehicle was transported safely. Every detail was managed carefully, making the overall move highly satisfactory. I would recommend this service for anyone needing reliable, safe, and well-coordinated vehicle transport across states.  (more)

The car move was very well-coordinated and professional. The driver arrived on schedule and conducted a thorough pre-transport inspection. Instructions for preparing the vehicle were clear, and I felt confident that it was handled safely throughout the journey. Frequent updates kept me informed about location and expected arrival time, providing reassurance and reducing any stress. Minor delays due to road conditions were communicated promptly. Delivery in Pennsylvania was smooth, and the car arrived in excellent condition with no scratches or damage. The unloading process was handled carefully, and documentation was completed efficiently. Overall, the service was organized, dependable, and professional, making the experience completely satisfying. Attention to detail and consistent communication throughout the transport process left me confident that my vehicle was handled safely and delivered efficiently across states.  (more)

Every part of this vehicle move was handled carefully and professionally. Scheduling was simple, and clear instructions were provided to prepare the car. The driver arrived on time, conducted a thorough inspection, and loaded the vehicle securely for transit. Regular updates throughout the journey allowed me to track progress and arrival time accurately. The car was delivered to Ohio in pristine condition, without any scratches, dents, or other damage. Unloading was efficient, and all documentation was completed correctly. The process demonstrated attention to detail, reliability, and careful handling at every step. Overall, this experience was smooth, stress-free, and highly satisfying. I am confident my vehicle was transported safely and efficiently, and I would recommend this service for anyone needing dependable and well-managed transport across states.  (more)

This car shipment was handled with great care and professionalism. The driver arrived on time, performed a meticulous inspection, and ensured the vehicle was loaded securely. I received frequent updates during transit, which kept me informed of the progress and expected delivery time, providing peace of mind. Delivery in Florida went smoothly, and the car arrived in perfect condition with no scratches, dents, or other issues. Unloading was efficient and careful, and all documentation was completed correctly. The attention to detail, reliability, and consistent communication throughout made the experience highly satisfactory. I am confident that the vehicle was handled safely throughout the move, and the entire process was organized, stress-free, and dependable. I would recommend this service to anyone looking for a professional and safe vehicle transport across states.  (more)

From start to finish, the car move was executed with exceptional attention to detail. Scheduling was easy, and the instructions provided for preparing the vehicle were thorough and clear. The driver arrived on time, conducted a complete pre-transport inspection, and secured the car carefully for the journey. Frequent updates during transit provided reassurance and allowed me to track the vehicle’s progress accurately. Minor delays due to traffic were communicated promptly, and delivery in Oregon occurred as scheduled. The vehicle arrived in pristine condition without any scratches or dents. The unloading process was handled efficiently, and all documentation was completed correctly. Overall, this experience demonstrated professionalism, reliability, and careful handling at every step. I would recommend this service to anyone seeking a safe, stress-free, and well-managed car transport across states.  (more)

From the beginning to the end, this car move was handled with care and professionalism. The driver arrived on schedule, inspected the car thoroughly, and made sure it was securely loaded. During transit, I received consistent updates that kept me informed about the progress and expected delivery time. The car arrived safely in North Carolina, without any damage, and the unloading process was efficient and well-coordinated. Documentation was completed promptly, and communication was clear at every stage. The service demonstrated attention to detail, organization, and reliability. Overall, it was a stress-free and highly satisfying experience that left me confident my vehicle was transported safely across state lines.  (more)

Organizing the car shipment was simpler than I expected due to clear communication and careful planning. The driver arrived promptly, performed a detailed inspection, and loaded the car securely for transport. Updates provided throughout the journey kept me informed about progress and expected delivery time, which minimized stress. A small delay occurred due to road conditions, but I appreciated the immediate notifications. Delivery in Massachusetts was smooth, and the car arrived in excellent condition without any damage or scratches. All paperwork was completed efficiently, and the staff communicated clearly at every step. Overall, the process was reliable, well-managed, and highly professional. This experience provided confidence and reassurance that my vehicle was handled safely and delivered efficiently across states, leaving me fully satisfied.  (more)

The vehicle transport process was highly organized, safe, and efficient. Scheduling was straightforward, and instructions for preparing my car were clearly communicated. The driver arrived promptly, conducted a thorough inspection, and secured the vehicle carefully for the journey. Frequent updates during transit allowed me to track the vehicle’s location and estimated delivery time, which provided reassurance and confidence. Upon arrival in Ohio, the car was in pristine condition with no damage or scratches. The unloading process was handled professionally, and all documentation was completed accurately. The overall experience was smooth, reliable, and stress-free, with careful attention to detail throughout. I was extremely satisfied with the service and would confidently recommend it to anyone needing safe, well-managed, and efficient vehicle transport across states.  (more)

The vehicle transport service was highly professional and well-managed from start to finish. Scheduling was simple, and detailed instructions for preparing the car were provided. The driver arrived on time, conducted a careful inspection, and ensured the vehicle was loaded securely for transport. Regular updates kept me informed of the progress and estimated arrival time, which made the process stress-free. Upon delivery in Florida, the car arrived in perfect condition with no scratches or issues. The unloading was handled efficiently, and all necessary paperwork was completed accurately. The entire experience was smooth, reliable, and handled with great care. The attention to detail, clear communication, and punctual service made this an excellent transport experience. I would recommend this service to anyone looking for a dependable, safe, and well-organized vehicle transport across states.  (more)

This vehicle transport experience was completely seamless and highly professional. From the beginning, scheduling was easy, and clear instructions were provided to prepare the car for transit. The driver arrived right on time, carefully conducted a detailed inspection of the vehicle, and loaded it securely. I received frequent updates throughout the journey that allowed me to track the progress and estimated delivery time. Upon arrival in Arizona, the car was in perfect condition with no scratches, dents, or other issues. The unloading process was conducted professionally and efficiently, and all documentation was completed accurately. The overall experience was stress-free, reliable, and extremely satisfying. Attention to detail, consistent communication, and careful handling of the vehicle made this a dependable service. I would recommend this transport solution to anyone who needs a safe, organized, and efficient way to move their vehicle across states without any hassle or worry.  (more)

The vehicle transport service was highly organized, dependable, and stress-free. The driver arrived on schedule, conducted a complete pre-transport inspection, and carefully loaded the car. I received frequent updates on the progress of the transit, which gave me peace of mind and confidence in the process. Minor delays were communicated clearly, and every step was handled with professionalism and attention to detail. The car arrived in excellent condition, free from scratches or damage, and the unloading process was efficient and smooth. Documentation was completed quickly and accurately. Overall, this experience was well-managed, reliable, and professional. It left me confident that my vehicle was handled safely throughout the transport. The organization, communication, and attention to detail exceeded expectations, making this a very satisfactory and reassuring vehicle transport experience. I would highly recommend this service to anyone who wants a stress-free and safe move across states.  (more)

The process of transporting my vehicle was extremely professional and well-coordinated from beginning to end. Scheduling was straightforward, and I received clear guidance on how to prepare the vehicle for transit. On pickup day, the driver arrived on time and performed a careful, thorough inspection, documenting every detail before loading the car. During the trip, I was kept informed through regular updates, which included location, expected delivery time, and progress along the route. This frequent communication helped reduce any stress or uncertainty about the vehicle’s safety. Upon delivery, the car arrived in perfect condition, reflecting careful handling and attention to detail. Minor delays due to traffic were communicated clearly, which I greatly appreciated. Overall, the service was dependable, professional, and efficient, and the entire process left me confident that my vehicle was in safe hands throughout the journey.  (more)

The vehicle transport was handled with the utmost care and professionalism. Scheduling was simple, and instructions for preparing the car were clear. Pickup occurred on time, and the driver completed a thorough inspection before transit. During transport, I received frequent updates that kept me informed about the vehicle’s progress. Delivery was punctual, and my car arrived in pristine condition. Documentation was completed efficiently, and every step was carried out carefully. The attention to detail and professionalism throughout the process made the entire experience smooth and stress-free. I am extremely satisfied and would recommend this service to anyone moving their vehicle across states.  (more)

Everything went smoothly from scheduling to delivery. The pickup was on time, and the driver conducted a thorough inspection before loading the vehicle. During transit, I received frequent updates that reassured me that my car was safe and on track. Delivery was punctual, and my vehicle arrived in perfect condition, without any scratches or damage. Documentation was completed efficiently, and all steps were handled with care and attention to detail. The professionalism and organization throughout the process made the experience completely stress-free. I am extremely satisfied and would not hesitate to recommend this service to anyone moving their vehicle between states.  (more)

The entire vehicle transport process was seamless and worry-free. Scheduling was easy, and instructions for preparing my car were clear and simple. The driver arrived on time and conducted a thorough inspection before loading. During transit, I received regular updates that kept me fully informed of my vehicle’s location and progress. Delivery went perfectly, with the car arriving in excellent condition and without any damage. The handover was professional, and all documentation was completed quickly and accurately. I appreciated the attention to detail and the efficiency at every step. This experience left me feeling confident and satisfied, knowing my car was handled carefully and transported safely across states.  (more)

Capitol Auto Transport provided a reliable and well-organized service for my vehicle transport. From the start, the staff were attentive and responsive, ensuring I understood the process clearly. Pickup was conducted professionally, with a thorough inspection of the car before loading. During transit, I received consistent updates that helped me track the shipment without any stress. The delivery was completed slightly later than initially scheduled due to external factors, but the driver communicated proactively and handled the handover carefully. My vehicle arrived safely, and all documentation was completed efficiently. Overall, this service was dependable, courteous, and professional, and I would recommend Capitol Auto Transport to anyone looking for trustworthy and organized auto transport services across countries.  (more)

Capitol Auto Transport delivered a very professional and smooth service. From scheduling to delivery, communication was clear and timely. The driver arrived promptly and conducted a detailed vehicle inspection, ensuring everything was documented correctly. While the transit took slightly longer than initially estimated due to unforeseen traffic, I was constantly updated through emails and text notifications, which helped me plan accordingly. Upon arrival, my vehicle was in excellent condition, and the delivery process was handled carefully with attention to minor details. Customer service staff were responsive to my follow-up queries, providing reassurance at every step. The overall service reflected reliability and dedication, making this experience highly satisfactory. I would gladly use Capitol Auto Transport again for future vehicle moves and recommend their services to friends seeking secure and professional auto transport abroad.  (more)

I chose Capitol Auto Transport based on recommendations and reviews that highlighted their professionalism and strong communication. My experience started well with excellent customer service and a smooth scheduling process. The pickup team was punctual and conducted a thorough pre-transport check that left me feeling confident about the safety of my vehicle during transit. Although the shipment encountered a minor weather-related delay en route, the crew consistently provided updates and explanations so I wasn’t left guessing about the status of my car. When the vehicle finally arrived at the delivery address, it was in the same condition as when it left, which is the detail that matters most to me. The driver was polite and informative, showing me the vehicle and taking care to answer my questions before concluding the order. While the slight delay was inconvenient, the transparency throughout the process and the respectful, careful handling of my vehicle made this a solid and reliable service experience overall.  (more)

Capitol Auto Transport handled my vehicle move between countries reasonably well, and although the experience was satisfactory, there were a few aspects that could be improved for a smoother journey. The team was courteous over the phone and tolerant of my many questions about how auto transport works. I was reassured during pickup because the driver was careful and took the time to explain the inspection process before securing my vehicle onto the carrier. Transit time was within the estimated timeframe, but I wished there had been more proactive communication rather than my needing to follow up after a couple of days. When I received my car at the destination, it arrived in good condition, which is ultimately the most important part of the service, but the delivery took slightly longer than initially projected. Despite this, I would still recommend Capitol Auto Transport for reliable service, especially if you prioritize vehicle safety and thorough documentation during transport.  (more)

From the moment I contacted Capitol Auto Transport for my car shipment, I felt confident that I had chosen the right company. The representative answered all my questions with patience and clear explanations. The driver arrived at my home exactly at the scheduled pickup time, and I appreciated how carefully he handled my vehicle during loading. Communication remained smooth throughout the entire transit. I received updates at each major checkpoint, which gave me peace of mind especially because this was my first time transporting a vehicle across states. When my car arrived at its destination five days later, I walked around it to check every surface, and I was happy to find no scratches or dents of any kind. The delivery agent was polite and respectful, ensuring I had everything before he left. I wholeheartedly recommend Capitol Auto Transport to anyone who needs reliable and professional auto transport services without any stress or hidden fees.  (more)

I used Capitol to transport an F150 from MA to FL.Since I am a first timer at this I went with a broker rather than work directly with a carrier as my schedule was tight due to work and needed things to go smoothly. Unfortunately, the truck was never picked up in MA 3 days in, wth no prospects in sight for a pick up date for transport. The rationale Capitol gave for this delay is that the first week of January is a busy week. I am sure thats true, but I would have expected to be warned of this possibility when I spoke to Capitol mid December, instead I walked away from my initial conversation with the impression that a ship date of 1/4 would be lock since I was not looking to low-ball the bid. As a result I had to scramble and find another means of getting vehicle to FL, which of course came at a cost. A second disappointing aspect is that I had to initiate contact with Capitol the week of 1/4 to get progress reports I would have hoped for more pro-active contact to keep me aprised of the progress (or lack thereof). So, why am I still giving a 3-star review (which Yelp defines as "A-OK") when the service was never delivered? Its because, despite my bad experience, my sense was the the folks at Capitol were decent guys who were trying to make things happen that is, I did not get a sense they were shady. Ultimately I think this was a case of poor expectation-setting at the outset. If the first week of January is indeed such a bad week then I would have adjusted my schedule accordingly given my work schedule. So my advise to other Yelpers is A) to be careful on what dates you select for your transport, and B) to understand from the outset that you may in fact not get your vehicle transported anywhere near the date you put in for. The latter may be apparent to veterans, but it was not to me which is why I went with a broker in the first place,so that they could educate me.  (more)

We hired Capitol Auto Transport to transport our Chevy Express with a truckmounted carpet cleaning system from Massachusetts to Florida. We were pleasantly surprised that they were able to pickup our vehicle the very next day and get it delivered to us within 2 days! Cat had great communication with us throughout the entire process, keeping us up to date throughout the transport. The transport service took great care with our Chevy and it arrived in perfect condition. The next time we are in need of a vehicle transport service, we will definitely be hiring Capitol Auto Transport again!  (more)