AV Transport - Review

Driver courteous and attentive. Pickup and delivery executed smoothly. Vehicle arrived early safely. Support managed paperwork seamlessly. Process calm, organized, and reliable.  (more)

Pickup completed on time, driver polite and attentive. Vehicle delivered slightly early without damage. Support coordinated paperwork seamlessly. Process dependable and organized.  (more)

Driver provided timely updates and completed pickup efficiently. Vehicle delivered early safely. Support coordinated documents perfectly. Workflow calm, organized, and reliable.  (more)

Driver arrived on schedule and communicated consistently. Car delivered early and securely. Support handled documentation smoothly. Entire experience efficient and reliable.  (more)

Driver executed pickup and delivery smoothly. Car delivered early safely. Support coordinated documentation efficiently. Entire process calm, reliable, and well-planned.  (more)

Pickup scheduled efficiently, driver courteous and communicative. Car delivered early safely. Support coordinated documents flawlessly. Process calm and dependable.  (more)

Pickup scheduled precisely, driver polite and attentive. Vehicle delivered early safely. Support coordinated documents efficiently. Process calm and reliable overall.  (more)

Driver on time, courteous, and clear communication. Car delivered early safely. Support coordinated paperwork efficiently. Entire process calm and dependable.  (more)

Driver communicated clearly, pickup executed smoothly. Car delivered early safely. Support handled paperwork efficiently. Entire process calm and organized.  (more)

Pickup scheduled perfectly, driver polite and communicative. Car delivered early safely. Support managed documentation efficiently. Process smooth and dependable.  (more)

Driver was professional and courteous. Vehicle delivered early safely. Support staff coordinated documents efficiently. Overall process calm and reliable.  (more)

Driver alerts were accurate, pickup completed as planned. Vehicle delivered safely early. Support handled documents efficiently. Entire journey calm and stress-free.  (more)

Driver kept communication clear and precise. Car arrived early safely. Support managed paperwork efficiently. Overall process calm and dependable.  (more)

Driver shared updates accurately. Car shipped safely and delivered early. Support handled paperwork flawlessly. Entire process structured, reliable, and smooth.  (more)

Driver arrived on time and kept communication open. Vehicle delivered safely. Support staff coordinated all documentation seamlessly. Entire experience organized and stress-free.  (more)

Driver communicated updates clearly. Pickup and delivery executed efficiently. Vehicle arrived early and damage-free. Support team coordinated all documents smoothly.  (more)

Vehicle shipped safely and arrived slightly early. Driver attentive and courteous. Support managed documentation perfectly. Process was organized and dependable.  (more)

Driver punctual and courteous. Vehicle transported safely and efficiently. Support coordinated documentation flawlessly. End-to-end process was smooth and stress-free.  (more)

I was gifted a car in Phoenix, AZ and decided to ship it back to the Altoona, PA area. The carrier, 'AV Transport', was booked through 'Quality US Transport LLC'."QUST" sent the initial confirmation email/invoice that included deposit, money due at delivery, as well as the pickup and delivery date estimates. ***The Good about AV Transport: -Price was competitive, especially considering current fuel prices. -The driver (Alex) and the dispatch woman were polite during all phone communications. -They accurately documented the car's condition prior to shipping. -The car was delivered in the exact same condition that it was picked up in. There was dirt from travel, but that's to be expected in an open car carrier. -The odometer reading was virtually unchanged from the time of pickup (definitely no joy-riding). -During Delivery, the driver gave me ample opportunity to examine the vehicle before making payment and signing off on the "Bill of Lading" form (it releases them from all damage claims after it's signed, so be diligent in your inspection). ***The Not So Good: -Original delivery estimates were off by approximately a week. -Subsequent delivery estimates (all three of them) I received by phone were off by days, then a day, and finally by about 12 hours. I was given various excuses for the reoccurring delays ranging from driver illness to a death in the family. I can't speak to the veracity of these excuses; what I can confirm is the adjusted delivery times given during these conversations weren't accurate. -The phone communications could have been more fluid and timely. There were times that my calls to the driver's phone weren't returned until the next day. This delay normally wouldn't be an issue for me, but things were running way behind schedule by this point and the delay in returning my calls was less than comforting. Summary: If you choose to use this carrier, know that your vehicle will arrive unharmed, communication with the driver/dispatch is pleasant (when it occurs), and there is thorough documentation of the vehicle's condition at the time of pickup. (which is beneficial to all parties). Be aware that they make NO guarantee on the actual delivery date/times. AV Transport is well aware of this policy as demonstrated by my delivery being almost a week "late". If you're not pressed for time and want to save some money I can recommend this company in good conscience.  (more)

I had 3 cars , including a 1979 Corvette, moved from NJ to NM. They were delivered on-time, dirty (as fore-warned), and undamaged. The driver (Al) kept in stroke by phone, and the office called with updates. All in all, a very positive knowledge (better than with the van line that moved my furniture....), and I would use AV once more, in a heartbeat  (more)