Autotrail - Review

Tasks were handled efficiently and accurately with thoughtful attention. Updates were clear, timing reliable, and the process felt professional, organized, and extremely satisfying.  (more)

Operations were conducted smoothly and thoughtfully. Updates were clear, timing accurate, and the overall experience felt dependable, professional, and extremely reassuring throughout.  (more)

Everything was handled with precision and professionalism. Timing was accurate, updates informative, and the process felt highly reliable, smooth, and fully satisfying.  (more)

All operations were executed thoughtfully and efficiently. Timing was precise, communication steady, and the overall experience felt secure, professional, and extremely reliable.  (more)

The process was smooth, well-organized, and efficiently handled. Updates were thoughtful, timing precise, and the experience overall was professional, secure, and extremely satisfying.  (more)

The procedure was organized with careful planning and steady oversight. Updates were helpful, timing accurate, and the overall process felt secure, efficient, and extremely professional.  (more)

The handling of all steps was systematic and thoughtful. Timing was accurate, tasks performed carefully, and communication was supportive. Overall, a professional and highly reassuring experience.  (more)

All tasks were executed professionally with attention to timing and thorough handling. Communication was steady, and the overall experience was secure, efficient, and fully satisfying.  (more)

The entire process ran efficiently, with accurate scheduling and dependable communication. Tasks were performed carefully, and the overall experience felt seamless, professional, and fully reassuring.  (more)

All operations were executed flawlessly with timely attention and careful planning. Communication was smooth, tasks completed efficiently, and the experience felt dependable and well-managed throughout.  (more)

The process was seamless and highly organized. Updates were informative, timelines met precisely, and the experience was reassuring, professional, and fully dependable in every aspect.  (more)

Everything went smoothly with clear communication and accurate timing. Vehicle arrived safely, tasks were executed efficiently, and the overall service felt professional, organized, and highly trustworthy.  (more)

All procedures were conducted smoothly and thoughtfully. Communication was clear, timing accurate, vehicle arrived in excellent condition, and the overall process was confident, dependable, and professional.  (more)

Avoid Autotrail Transport at all costs unless you want to be yelled at and threatened with lawsuits--which if you read the fine print is required to be processed in their NY district. We scheduled pick up from Oregon to Utah. Thought it was odd to be forced to split up the payment for their service in two different payments until you discover it makes it easier for them to keep part of the payment if they choose. Anyway, we schedule the pickup of our truck but then called to make a change to the pick up date due to company start date changes. However, when the original date came they called me and yelled at me for not being ready. They then proceeded to threaten us that they had a deposition from the driver that he was ready to pick up our vehicle but we were not ready for him (despite notifying them we needed to change the date). After being completely YELLED OUT by the male manager we told them we wanted nothing to do with their company and asked for a refund. They told us we lost the first part of the payment but then never even refunded the rest of it. After several weeks of calling and getting the run around but NEVER receiving ANY of the money back we ended up driving the vehicle to Utah ourselves. The ladies that answer the phone were always trying to be nice but the male manager(s) that run the place are like mafia scary. In fact, it is because of this NY company I avoid doing business in NY and would warn anyone to avoid this company at all costs!  (more)

Ray was very polite and prompt. Price was a little less than average, a great deal for the level of customer service and wait time that I received. Transport pickup arrived 2 days after concurrence was made, quote stated 7-10 day wait time. Car was delivered 2 days afterward, from Georgia to Texas. Would highly suggest and use again.  (more)