The moving and packing was okay. The movers did a good job, but I would definitely recommend buying your own boxes- they charge a premium, and put everything in boxes, even chairs, so my packaging charge ended up being over $1000. I would not gripe about the guys getting "lost" on the way to my storage and taking twice as long to arrive at my apartment as I did in a taxi, but I did feel resentful when I tipped over 20% in cash on a 3k move, and was rudely asked for more- as other people have commented, it left a very bad taste in my mouth. They also did not show me the parking ticket they claim to have received, and by that point I was so annoyed I just wanted the foreman out of my apartment, so I did not check if it really actually existed. Would not recommend them to a friend, but not a terrible experience overall.