Fred D review for DIY Transport Inc

Complete Review details by Fred D
  • Posted By :   
  • Posted On :   
  • Posted From :   Florida
  • Review Title :   Crooked Dishonest THUGS
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   Virginia
  • Pickup :   Never
  • Destination :   Florida
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Scheduled a (what should have been) very easy vehicle transport from VA to FL. Called months in advance to set up because I had to fly into where the car was being shipped from. Charged a $150 "agent booking fee" when I made the reservation. Days before pickup, POC at DIY stopped responding to emails/phone calls. Day before pickup, my case was elevated to "management" (Ness). Day of pickup...nothing, I called and told them they are fired for not performing contracted service. The charged me $75 for cancelling and another $150 because they claimed I double booked - REDICULOUS!!! Ness also attempted to extort me by threatening that he would call up the driver that was going to transport my car with another agent and tell him to not take my car or DIY would never do business with him again, Ness then went on to tell me my car would never make it FL because it would "broken down on the side of the road" inferring he would "arrange something". Unbelievable how this company thinks they can get away with this criminal behavior, they are thugs and you should never use them. I am retired military and have used many transport companies and never have had this happen - BEWARE!!!

Total Review for DIY Transport Inc  : 64      View All