Kevin Young review for DIY Transport Inc

Complete Review details by Kevin Young
  • Posted By :   
  • Posted On :   
  • Posted From :   Florida
  • Review Title :   DIY all the way!
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   5866823
  • Origin :   Massachusetts
  • Pickup :   Early
  • Destination :   Florida
  • Delivery :   Early
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

Got an online quote and decided to contract with them on 3/12/15 to ship a Mercedes SL from MA to FL. Order # was 150065. ON 3/19/15 i emailed them asking the status of my order. Received no response so called them on 3/20/15. Got right through but was told status was still pending. The owner of car wanted it out of his garage so I called again on Monday, 3/23/15 and was told status was still pending. I told them it has been over a week and they responded with "still pending". Getting worried I called DIYtransport and explained what was happening. A wonderful rep, Lindsay, advised me that they could ship it no problem and gave me a quote lower than Direct. She said she saw that my car was still on the board and again assured me that they could ship it soon. So I cancelled my contract with Direct and contracted with DIY #5866823. I received a call the next day from DIY and to my complete amazement, they had a driver that could pick it up that day. WOW! So you decide who you want to use, the company that could not find a transport after a week, or the company that got it picked up the next day for cheaper!

Total Review for DIY Transport Inc  : 64      View All